Gowing BD Privacy Policy – Your Data Is Safe With Us

This Privacy Policy ("Policy") applies to the website and services operated by gowing bd ("we", "us", "platform"). By using gowing bd's services, you are considered to have accepted this Privacy Policy.

We believe you should have full control over your personal data. This policy transparently explains what information we collect, why we collect it, and how we use it. gowing bd's privacy policy is built to meet international standards.

Gowing bd only collects information necessary to provide its services. The data we collect falls into two categories:

1. Information you provide directly:

• Full name & date of birth (for age verification)
• Email Address & Mobile Number
• Residential Address
• Payment method details (bank account or mobile banking)
• Identity verification documents (e.g., National ID or Passport)

2. Automatically Collected Information:

• IP Address & Device Type
• Browser type and language settings
• Browsing behaviour & time spent on the platform
• Betting history & transaction records
• Cookie & Session Data

Gowing bd uses the data it collects for the following specific purposes:

If we ever change the purpose for which your data is used, we will notify you in advance and obtain fresh consent where required.

Gowing bd does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: To process transactions. They receive only the information necessary and operate under their own privacy policies.
• KYC Verification Partner: For identity and age verification. Data is used solely for verification purposes.
• For Legal Requirements: To the relevant authorities in compliance with government or judicial orders.
• Fraud prevention: To work with security agencies in preventing fraudulent activity.

Before sharing data with any third party, gowing bd ensures they adhere to the same strict privacy standards.

Gowing bd uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and platform security. The platform will not function without these.
• Functional Cookies: To remember your language, region, and preferences.
• Analytics Cookies: To understand which parts of the platform are used most. Your consent is obtained for these.

You can disable non-essential cookies through your browser settings. However, turning off essential cookies may cause some features to stop working properly.

Gowing bd uses a multi-layered security framework to protect your data:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Regular Security Testing: Penetration testing conducted by third-party security experts.
• Staff Training: gowing bd staff receive regular training on data privacy and confidentiality.

We retain your data only for as long as necessary. Even after account closure, some data must be kept for a defined period due to legal obligations:

• Account and transaction data: retained for up to 5 years after account closure.
• Identity verification documents: up to 7 years, as required by law.
• Betting logs: automatically deleted after 3 years.
• Cookie data: deleted at the end of a session or after a maximum of 1 year.

Once the above retention periods expire, your data is securely deleted or anonymised.

As a gowing bd member, you are entitled to the following rights:

• Right to access: Right to know what data we hold about you.
• Right to Rectification: Request to correct inaccurate or incomplete information.
• Right to Erasure: Request to delete your data under specific conditions.
• Right to Restrict Processing: Right to object to the use of your data for specific purposes.
• Right to Data Portability: The right to download your data in a portable, standard format.
• Right to Withdraw Consent: Right to opt out of marketing communications at any time.

To exercise any of these rights, support@gowingbd.bet Email us at the address below. We will respond to your request within 30 days.

In some cases, your data may be processed or stored on servers outside Bangladesh. When this occurs, gowing bd ensures that:

• The recipient country maintains adequate data protection laws or safeguards.
• Standard contractual clauses apply to all data transfers.
• Your data is protected under this policy in all circumstances.

For any privacy questions, concerns, or complaints, please get in touch with us:

• Email: support@gowingbd.bet
• Response time: Up to 30 business days
• Support Hours: 7 days a week, 24 hours a day

If our response does not satisfy you, you may file a complaint with the relevant data protection authority.